otimon

Developing service concepts

Good planning starts with a clear vision. Comprehensive mobility data enables the definition of service objectives: where and at what times is demand highest? Which connections are most frequently used? These objectives form the foundation for an effective transport offering.

Example: reordering the service offering

Short-term improvements can only be achieved using existing resources. To meet new service objectives, we always develop service concepts from the ground up.

Diagram showing the reordering of a service compared with the previous situation

Lausanne – Bex line

String-of-pearls diagram of the Lausanne–Bex line in its initial state
Before.
String-of-pearls diagram of the Lausanne–Bex line after optimisation
Optimised by Otimon. Objective: seat capacity during peak hours.

We design services from demand, not from what already exists. We therefore derive service objectives from mobility data and from projected developments.

We shape service concepts so that as many objectives as possible are met with as little service as possible. This ensures planning that creates customer value while conserving resources.

The result: well-considered, high-performing and economically viable concepts that do not merely enable mobility, but improve it.

Effective. Optimised. Structured.